Advanced troubleshooting and critical thinking skills.Experience in Information Technology and Security best practices.General understanding of networking fundamentals.You have a g ood understanding of a SaaS environment, including experience with O365 and Azure AD environments.2 + years supporting and managing an Okta environment.5+ years s upporting and managing macOS with JAMF.Proficiency in 1 or more scripting languages (Bash, Python, etc.).Qualified candidate should have a bachelor’s degree or equivalent work experience.Support Okta Identity platform, you have some experience in administering and supporting an Okta environment and standard management operations.Maintain and enforce standardi s ed client fleet hardware and software configurations utili s ing automation, scripting, and client management platforms, reviewing regularly to meet evolving business and security needs.Engineer, pilot, and implement upgrades and improvements to client device provisioning workflows in a hybrid identity environment.Create and maintain documentation for the platform design, supporting process workflows, and reference material used by technical support teams.Maintain and periodically review JAMF Pro management platform infrastructure design and operations, architecting and executing necessary changes in accordance with business growth and security requirements.Create and maintain application packages and scripts utili s ed in client provisioning operations, client fleet deployments, and end user self-service catalogues. Serve as macOS and iOS and JAMF Pro subject matter expert and final escalation point for technical support teams.We are looking for an Infrastructure Engineer to lead the unification and standardization efforts for IT systems and processes across numerous verticals. Symphony AI, an enterprise artificial intelligence (AI) SaaS company that delivers significant benefits to customers in specific industries by transforming existing business processes and enabling new insights, innovation, revenue acceleration and cost optimization.
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